+1 929 224 5654 (USA) support@perfectumrah.us
IATA No. 27350050 ATOL No. 74904

Privacy Policy

Last updated: July 2026

1. Introduction

Perfect Umrah USA ("we", "us") is operated by Perfect Umrah and Travels Limited. We are committed to protecting the privacy of pilgrims who use this website, including those in the United States. This policy explains what data we collect, why, and your rights.

2. Data Controller

Perfect Umrah and Travels Limited is registered in England and Wales (Company No: 16226457) and registered as a Data Controller with the UK Information Commissioner's Office (ICO).

Registered Office: 25 Gervase Close, Wembley, London, HA9 9EH, United Kingdom

Operational Branch: 13 Station Road, London, SE25 5AH, United Kingdom

Contact: support@perfectumrah.us | +1 929 224 5654 (USA)

3. Information We Collect

  • Contact & enquiry data: name, phone/WhatsApp number, email, city/state, travel preferences, and any message you submit via our quote form.
  • Travel & identification documentation (only if you proceed to book): passport details, photos, and visa-related documents necessary for Umrah visa administrative assistance.
  • Technical data: IP address, browser type, and advertising click identifiers (e.g. Google "gclid") used to measure ad campaign performance.

4. How We Use Your Information

  • To respond to your enquiry and provide a custom Umrah quote via WhatsApp, phone or email.
  • To process bookings and visa assistance, if you choose to proceed.
  • To measure and improve our advertising (e.g. Google Ads conversion tracking) — we do not sell your personal data to third parties.

5. Legal Basis (UK GDPR) & US Residents

We process data under Performance of a Contract, Legitimate Interests (responding to enquiries, ad measurement) and, where required, your Consent. For US residents, we apply equivalent privacy protections and honor requests to access, correct or delete your personal data — contact us at the email above to exercise these rights.

6. Data Sharing

We do not sell your data. We share only what's necessary with: our UK ATOL flight partner (Times Travel Ltd) when arranging flights; our Pakistan-based ground-services and hotel network to fulfil your itinerary; and, if applicable, official government visa processing portals.

7. Data Retention & Security

We retain enquiry data only as long as needed to respond to you and comply with legal obligations, and use industry-standard technical safeguards to protect it.

8. Your Rights

You may request access, correction, deletion, or portability of your data at any time by emailing support@perfectumrah.us. UK residents may also lodge a complaint with the ICO.